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How Working With Kayasah Works: Your Client Journey for Marketing, Content, and Branding

Oct 24
5 min read
Mélissa Jeanty in a yellow top and glasses talks on a phone outdoors, studying her hand near a hedge and patio at dusk at Kayasah in Haiti.

If you have ever wondered what it is actually like to hire a marketing and creative team, you are not alone. Many founders, clinics, and nonprofits tell us the same thing: they know they need better content, a stronger brand, or a website that works, but they do not know where to start or what to expect.


Kayasah is a Haitian-owned creative company with three branches: Kayasah Marketing (social media, branding, website and digital marketing), Kayasah Studios (photo and video production), and Kayasah Haïti (a co-working and content creation space).


This article will walk you through exactly how a project works with us, from your first conversation to your published content, and answers the questions we hear most often from people searching for creative services in Haiti, the United States, and beyond.


Whether you run a business in Port-au-Prince, a clinic in Florida, or a nonprofit supporting Haiti from abroad, the journey is the same.


The Kayasah Client Journey in 5 Steps



Step 1: Discovery Call and Proposal

Every project starts with a free, short, relaxed conversation, and it works wherever you are, in Haiti, the U.S., or anywhere else. We want to understand your needs, your vision, and where you are right now. There is no pressure, just a genuine exchange to figure out what is the best fit for you.


After the call, we recommend the right package and send a custom proposal directly to your inbox.


You do not need to know what you want before booking. We will walk through your goals together and recommend a starting point.





Step 2: Confirmation and Onboarding

Once you accept the proposal, we send an invoice and an agreement. Your project officially kicks off when the deposit is received.


We then set up a shared Drive, ready to receive everything we need from you: photos, videos, your branding kit, and any copy or documents relevant to your project.


Having everything in one place keeps the process organized for both sides, and it lets us collaborate smoothly with clients in different cities and countries.


Step 3: Creation

This is where our team gets to work. We audit your social media presence, build a strategy, and set up your own content calendar.


If you chose a package that includes content creation, we then produce photos, short-form videos, and graphics every month, always rooted in your mission and built around your goals.


Step 4: Review and Feedback

We meet monthly to review the content calendar. If your package includes content creation, we also walk you through the content we made and ask for your feedback and approval.


Your input matters. This is your chance to make sure everything feels right before anything is finalized.


Step 5: Delivery

We apply your feedback, finalize everything, and deliver your content calendar. If your package includes publication, we publish the content on your social media platforms, handle community engagement, and pay close attention to analytics so the following month gets even better.


Choose how much you want to hand off

Our marketing support comes in three levels, so you can start where you are comfortable and grow from there.


  • Flight Plan (starting at $350/month): Strategy only. A brand and social audit, audience and content strategy, and a monthly content calendar with dates and ready-to-post captions. Ideal if you already have someone to create content and just need the roadmap.

  • Takeoff (starting at $800/month): Strategy plus content creation. Everything in Flight Plan, plus professional photo, video, and graphic production. Ideal if you want great content and a plan but will post in-house.

  • Airplane Mode (starting at $2,000/month): Strategy, creation, and publication. We plan, create, schedule, post, reply to your community, and report on analytics. It is our done-for-you retainer, built for doctors, clinics, hospitals, pharmacies, therapists, and health nonprofits.


An email marketing add-on is also available for newsletters and email sequences. Many clients start with Flight Plan or Takeoff and upgrade to Airplane Mode once they are ready to go fully hands-off.





Frequently asked questions about creative services in Haiti

Where can I find digital marketing services in Port-au-Prince?

Kayasah is a Haitian-owned digital marketing house serving clients in Port-au-Prince and across Haiti, as well as clients in the United States and around the world, including the Haitian diaspora and international organizations.


Our services include a brand and social audit, audience and content strategy, monthly content calendars, photo, video, and graphic production, social media publishing, community management, and monthly analytics reviews.

You can start with a free Discovery Call here.



Kayasah Studios produces video content in Haiti, including the short-form vertical videos that perform best on Instagram, TikTok, Facebook, and YouTube. Video production is built into our Takeoff and Airplane Mode packages, so your videos are planned around a content calendar and a clear strategy instead of being one-off projects. You can learn more at kayasah.com/studios.


Kayasah offers branding and website design for purpose-driven founders, nonprofits, and organizations in Haiti, the United States, and abroad. Because our team also handles photography, video, and social media, your website and your brand look and feel consistent everywhere your audience finds you. Explore our website design services, portfolio, and FAQ at kayasah.com/design.

When comparing website design providers in Haiti, look for a team that shows a real portfolio, explains its process and pricing clearly, and can support you after launch with content and marketing.


Kayasah is a Haitian-owned agency that offers website design with a transparent, step-by-step process: discovery call, quote, contract and deposit, creation, review, and delivery. Visit kayasah.com/design to see our work, templates, and pricing.

Kayasah Studios offers professional photography for individuals, brands, and organizations in the Delmas 75 area and across Port-au-Prince, including brand photography, team and provider portraits, event coverage, and photo sessions.

You can browse our portfolio, review pricing, and book a photo session at kayasah.com/studios.

If you need photos, videos, and graphics for your business or organization in Delmas 75, Kayasah can help. Our Takeoff package gives you a strategy and a monthly content calendar plus professionally produced photo, video, and graphic content.


If you would like us to also publish and manage your accounts, Airplane Mode covers everything. Start with a free Discovery Call.



For nonprofits, whether they operate in Haiti or support Haiti from abroad, social media is often the first place donors, partners, and communities look before they get involved. Consistent, professional social media management helps in four ways:


  • It builds trust. An active, well-presented profile shows that your organization is credible and doing real work.

  • It tells your story. Photos, videos, and impact updates help supporters see the change your mission creates.

  • It saves your team time. Instead of scrambling for something to post, your staff can focus on programs and beneficiaries while we handle planning, creation, scheduling, and community replies.

  • It improves over time. Monthly analytics reviews show which content connects with your audience so your strategy keeps getting stronger.


Kayasah has supported more than 20 nonprofits, along with health and wellness practices and international organizations, so we understand how to talk about your work with warmth, clarity, and professionalism.


Ready to start?


Smiling woman with glasses beside Kayasah logo and Discovery Calls text on dark background

The easiest first step is a free Discovery Call. Tell us about your project, and we will recommend the right package and send you a custom quote. No pressure, just a conversation.






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